Refill My Prescriptions

High-touch care for patients with complex health conditions

WB Rx Express is committed to giving the best care possible to patients living with complex health conditions. Together, we’ll make a plan that works for you and helps you stay on track with your medication.

No matter what disease you’re facing or condition you’re in, specialty medications and clinical management can pave the way for a better quality of life.

High-touch care

As a specialty pharmacy patient, you’ll get direct, one-on-one access to our talented pharmacists. Together, you’ll develop a prescription plan that’s easy to understand and to follow.

When you need us, we’re here

Your health is our priority. As a specialty pharmacy patient you can expect prompt service from WB Rx Express, including 24/7 access to a pharmacist for urgent needs.

Focus more on your health

When you’re living with a complex health condition, you have enough on your plate. WB Rx Express can make calls to your healthcare team and insurance provider so you have one less thing to worry about.

We’ve got your back

“Beats the socks over CVS and Kroger.”
Gwen Turner
“When you’ve gone through what I’ve gone through with my health, the most important thing is just someone who listens and cares. Everyone I’ve spoken to at WB Rx Express goes the extra mile and has my back 100%. That’s why they’re my pharmacy.”
Monty Nay
“Employees were all Pleasant and friendly acted like they really appreciated our business, prices were fair, we will be back.”
Terry Quinn
“Always had trouble with cvs. Have never had a bit of trouble here And they go out of there way to help you with your cost.”
Michaele Combs
“Everyone is very kind. Very efficient. Always on time.”
Sascha Richardson
“Very patient and kind. Appreciate their customers. You can call and get a real person. Easy to find.”
Patricia Newkirk
“Pharmacists greet me by my name and take time to answer my questions and explain medications. Always friendly, kind, & helpful. Good people, good prices.”
Carol Stringfellow

The right choice for all your pharmacy needs

Since 1899, Williams Bros. Health Care Pharmacy has provided a full array of patient care services. As someone living with a complex health condition, we’ll put more than a century of experience toward improving your quality of life.
  • Five generations of service
  • Direct contact with our experienced pharmacists
  • Renew and manage your prescriptions online
  • One point of contact to make navigating your health simple
  • Quick responses from someone who cares

Accredited. Experienced. Trusted.

WB Rx Express is a URAC-accredited specialty pharmacy. Built on a 120+ year foundation as an independent pharmacy, we have a proven track record of better patient outcomes, adherence to medication schedules and ease of navigation for patients and pharmacy benefit managers alike.
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Frequently Asked Questions

+What is a specialty pharmacy?

A specialty pharmacy helps people with complex medical conditions. They provide medications that often aren’t available at other pharmacies, like those to treat cancer, growth hormone disorders and other rare diseases.

As a specialty pharmacy, WB Rx Express meets special requirements to handle, store, ship, and administer specialty medications. Think of us as part of your care team, 24/7. When you need help with insurance, financial assistance, and adhering to your medications, we’re here to help.

+Why do I need a specialty pharmacy?

If you’re living with a complex or chronic health condition, a specialty pharmacy offers specialty medications that could improve your quality of life.

Here are some facts you need to know about specialty medications:
  • You likely can’t get them anywhere else other than a specialty pharmacy
  • They often require special handling or storage, which a regular pharmacy isn’t approved to offer
  • They can be expensive, costing thousands of dollars each year
  • They might carry side effects that need to be monitored

+How does WB Rx Express make my life easier?

As part of your care team, we do everything we can to simplify your therapy. That way, you can focus on living your life to the fullest.

WB Rx Express helps you:
  • Refill your prescription — We make it easy to get the medications you need, and we’ll deliver it wherever is most convenient for you.
  • Never miss a day of treatment — We work with your insurance company to make sure you meet their requirements, so you can start treatment as soon as possible.
  • Get financial assistance — We know specialty medications can be expensive. That’s why we help you seek financial assistance to cover the costs.
  • Simplify therapy — We make it easy to stay on treatment. You’ll get education on your condition, tip cards about side effects and clear packaging that’s easy to understand.
  • Navigate treatment — We’re in this together. Our pharmacists are available 24/7 to answer questions and address your needs.

+What is a specialty medication liaison?

WB Rx Express specialty medication liaisons are patient care coordinators (PCCs) and will work with you to make therapy go as smoothly as possible.
  • They’ll call before each refill to see how treatment is going and answer questions.
  • They’ll make sure your medication is shipped to whatever location works best for you.
  • They’ll work with your insurance company to make sure you get your medication quickly.
  • They’ll connect you with financial assistance if you need help paying for your medication.

+What if I don’t speak English?

WB Rx Express can be your specialty pharmacy of choice even if you don’t speak English.

Our multilingual staff and translation services mean we can be part of your care team if you speak Spanish, Chinese or any other language.

We’ll make sure you understand your treatment and get all your questions answered in a language you understand.

Ready to make the switch?

We’re ready and eager to be your local, independent pharmacy. In just a few short moments, you can check your eligibility to become a WB Rx Express patient and make sure we can prescribe your specialty medication.
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