Preferred and mandated pharmacies aren’t the same thing. Here’s the difference:
If You’re Mandated to WB Rx Express
- Preferred pharmacy — Your insurer prefers that you use this pharmacy, but you’re not required to do so. You can choose any pharmacy to fill your prescription.
- Mandated pharmacy — Your insurance plan requires you to fill prescriptions at this specific pharmacy.
If you’ve been mandated to fill with WB Rx Express, contact us as soon as possible. We’ll set up your profile and request a prescription from your doctor, so you don’t have to worry about missing a dose.
Or, you can ask your doctor to send us the prescription. If your doctor has questions, they can call 833-391-0126.If You’re Mandated to a Different Pharmacy
We will immediately notify your doctor’s office and the mandated pharmacy. The pharmacy will receive all the relevant information we have on file. Your provider and the pharmacy are informed that a new prescription might be needed.
WB Rx Express recommends contacting your new pharmacy for updates on your prescription.